Providing you or your loved one high quality care is our top priority at Pine Crest. We cannot do that without consistent monitoring of all the services we provide, both clinical and nonclinical, such as conducting resident and family satisfaction surveys or reviewing our rehospitalization rates. This data informs us and allows us to strategize changes to improve our services. Similarly, our Quality and Risk Department aim to provide the safest environment for our residents and staff at all times as well as evaluating other risks. All staff at Pine Crest are a part of the solution when it comes to quality and safety.